Shipping policy

At Cyberwolf India, we are dedicated to providing a reliable and seamless shipping experience for all our customers. Please review the following policy to understand our shipping processes, delivery timelines, and related information.

Cyberwolf™ is a technology and gaming brand operated by TANISI INFOTECH PRIVATE LIMITED, an Indian registered company.

Shipping Coverage

Nationwide Reach: Complete pan-India delivery coverage to all serviceable locations across the country, from metropolitan cities to remote locations.
International Shipping: Currently not available.

Delivery Timeline

  • Standard Delivery: 7-10 business days from order confirmation

  • Processing Time: 1-2 business days for quality check and secure packaging

  • Business Days: Monday to Saturday (excluding national holidays)

  • Express Delivery Options: Available for select locations and products (Additional Charges May Apply)


Trusted Courier Partners

  • DTDC: Comprehensive national network

  • Delhivery: Technology-driven delivery solutions

  • Shiprocket: Multi-carrier shipping platform

  • XpressBees: Technology-driven delivery solutions

  • BlueDart: Premium express delivery service

  • Ecom Express: E-commerce specialized logistics

  • Additional Partners: Regional specialists for optimal coverage

Note: Delivery timelines are estimated and may vary due to remote locations, courier availability, or external disruptions.

Shipping Process

Step 1: Order Confirmation

  • Immediate order acknowledgment via email and SMS
  • Payment verification and processing
  • Order enters fulfillment queue

Step 2: Quality Processing

  • Product quality verification and testing
  • Professional packaging with protective materials
  • Secure labeling and documentation

Step 3: Dispatch & Tracking

  • Real-time tracking number generation
  • SMS and email notifications with tracking details
  • Live tracking updates throughout transit

Step 4: Delivery & Confirmation

  • Professional delivery by trained courier personnel
  • Product condition verification at delivery
  • Delivery confirmation and feedback collection

Orders placed on weekends or public holidays will be processed on the next business day.

Pre-Booked orders

  • For pre-order products, dispatch will occur on or before the stated release date. Customers will be notified of any delays.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Packaging Standards

  • Protective Packaging: Multiple layers of protection for safe transit

  • Brand Experience: Premium unboxing experience reflecting CyberWolf quality

  • Environmental Consideration: Recyclable and eco-friendly packaging materials

  • Security Features: Tamper-evident sealing and secure packaging

Delivery Terms

  • Address Accuracy: Complete and accurate delivery address mandatory

  • Recipient Availability: Recipient or authorized person must be available

  • ID Verification: Valid photo identification required for high-value deliveries

  • Inspection Rights: Customer can inspect package before final acceptance

  • Delivery timelines are estimates and may be affected by external factors such as weather, courier delays, or holidays.

Shipping Charges

  • Transparent Pricing: All shipping charges displayed at checkout

  • Free Shipping: Available on qualifying orders (terms apply)

  • Express Delivery: Premium rates for expedited shipping

  • Remote Locations: Additional charges may apply for difficult-to-reach areas

Special Handling

  • High-Value Products: Enhanced security and insurance coverage

  • Fragile Items: Specialized packaging and handling procedures

  • Bulk Orders: Customized logistics solutions for large quantities

  • Corporate Deliveries: Flexible delivery scheduling for business clients

Delivery Issues Resolution

  • Damaged Packages: Immediate replacement process initiated

  • Missing Items: Comprehensive investigation and resolution

  • Failed Delivery: Multiple delivery attempts with customer coordination

  • Address Corrections: Professional assistance for address modifications

  • Delayed Deliveries: If your order has not been delivered within 7–10 days from the date of placement, please get in touch with us for assistance:

We will coordinate with the courier service to resolve the issue promptly.

Policy Updates
Cyberwolf India reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice. Any changes will be reflected on our official website.

We appreciate your trust and aim to ensure timely and safe delivery of every order. For any additional support or queries, please feel free to contact our customer care team.

Contact Our Support Team

  • Support & Technical Assistance:help@cyberwolfindia.com

  • Returns & Exchange: Orders@cyberwolfindia.com

  • Phone Support: +91 6290023176

Business Hours: 11:00-8:00 (Monday-Saturday)

All products listed on this website are owned, marketed, and sold under TANISI INFOTECH PRIVATE LIMITED.